Norm holds a BSc. and an MBA in marketing, is a certified change management practitioner and a lean sigma black belt. With over 25 years’ experience with some of Canada’s best known food companies and brands, Norm brings a fresh approach to thinking about sales, marketing and processes that add value for customers and consumers. Norm has delivered courses in lean six sigma and commercial excellence. His engaging and challenging style helps participants learn and to apply the continuous improvement concepts in their day-to-day jobs.